Title

American English Pronunciation and the Internationally Educated Nurse

Document Type

Article

Abstract

Integral to patients’ positive perceptions of their hospital experience is the effectiveness of communication. Nurse communication, as measured on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, has been cited as the single most powerful influencer of a patient’s overall experience. These performance ratings drive value-based purchasing and hospital reimbursement formulas that, in turn, significantly impact hospital-operating budgets. The economic constraints, coupled with difficulties in maintaining adequate-staffing, create an ongoing challenge.

Disciplines

Education | Interpersonal and Small Group Communication | Nursing

Permissions

Use Find in Your Library, contact the author, or interlibrary loan to garner a copy of the item. Publisher policy does not allow archiving the final published version. If a post-print (author's peer-reviewed manuscript) is allowed and available, or publisher policy changes, the item will be deposited.