Panel Title

Session 1-4-F: The Gaming Industry in Europe

Location

The Mirage Hotel & Casino, Las Vegas, Nevada

Start Date

7-6-2016 4:00 PM

End Date

7-6-2016 5:30 PM

Abstract

The European Casino Association (ECA) is representing the licensed European Casino industry in Brussels. It represents some 900 casinos form 24 European countires which employ around 70.000 staff.

In 2013 the ECA launched a project among its members concerning Responsible Gaming. A Working Group headed by Prof. Hoscher a Board Mamber of Casinos Austria AG was formed. The members where Resposnible Gaming Experts fom the different companies and associations within the ECA network.

The working group established a Responsible Gaming Framework that represents a collection of measures to presevent gambling addictions and identify vulonerable persons. The collection of measures are put together in a way so that they can be audited by an independent auditor - therewith ensuring that the measures are in place, impolemented correctly and achieving what they were set up for.

In January 2014 Casinos Austria became the first casino operator which had its Responsible Gaming mesures certified according to this framework. Other European casino operators have followed in the meantime.

The presentation will give an overview abouzt the process of establishing the Framework, its scope and the issues identified during implementation

Keywords

Responsible Gaming; Framework; European Casino Association; Casinos Austria

Disciplines

Economics | Gaming and Casino Operations Management | Hospitality Administration and Management | International Business | Mental and Social Health | Psychology | Public Affairs, Public Policy and Public Administration | Sociology | Statistics and Probability | Substance Abuse and Addiction | Tourism and Travel

Comments

Attachment: PDF containing 12 slides; Title slide: The ECA Responsible Gaming Certification Framework

 
Jun 7th, 4:00 PM Jun 7th, 5:30 PM

Responsible Gaming Certification Standards

The Mirage Hotel & Casino, Las Vegas, Nevada

The European Casino Association (ECA) is representing the licensed European Casino industry in Brussels. It represents some 900 casinos form 24 European countires which employ around 70.000 staff.

In 2013 the ECA launched a project among its members concerning Responsible Gaming. A Working Group headed by Prof. Hoscher a Board Mamber of Casinos Austria AG was formed. The members where Resposnible Gaming Experts fom the different companies and associations within the ECA network.

The working group established a Responsible Gaming Framework that represents a collection of measures to presevent gambling addictions and identify vulonerable persons. The collection of measures are put together in a way so that they can be audited by an independent auditor - therewith ensuring that the measures are in place, impolemented correctly and achieving what they were set up for.

In January 2014 Casinos Austria became the first casino operator which had its Responsible Gaming mesures certified according to this framework. Other European casino operators have followed in the meantime.

The presentation will give an overview abouzt the process of establishing the Framework, its scope and the issues identified during implementation