Presentation Title

Tales from the Pit: Tables Games Managers in Their Own Words

Panel Title

Session 2-4-D: Research Tales of Table Games

Location

The Mirage Hotel & Casino, Las Vegas, Nevada

Start Date

8-6-2016 4:00 PM

End Date

8-6-2016 5:30 PM

Abstract

Table games managers have, traditionally, been the backbone of the casino workforce; without them, what was for decades the most productive part of the casino, the gaming pits, would not operate. In the summer of 2015, the author conducted a series of oral history interviews with current and former pit bosses, and casino managers. This presentation sums up the findings of this qualitative study, providing a window into how one key group of casino managers view their work and world.

Keywords

table games, oral history, casino, managers

Disciplines

Gaming and Casino Operations Management | Hospitality Administration and Management | Tourism and Travel

Comments

Audio recording of this presentation is attached as a downloadable MP3 audio file, 59.9 MB

24D_SchwartzD_pres_TalesFrom.mp3 (59924 kB)
Audio recording of presentation

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Jun 8th, 4:00 PM Jun 8th, 5:30 PM

Tales from the Pit: Tables Games Managers in Their Own Words

The Mirage Hotel & Casino, Las Vegas, Nevada

Table games managers have, traditionally, been the backbone of the casino workforce; without them, what was for decades the most productive part of the casino, the gaming pits, would not operate. In the summer of 2015, the author conducted a series of oral history interviews with current and former pit bosses, and casino managers. This presentation sums up the findings of this qualitative study, providing a window into how one key group of casino managers view their work and world.