Submission Title
Tales from the Pit: Tables Games Managers in Their Own Words
Session Title
Session 2-4-D: Research Tales of Table Games
Presentation Type
Event
Location
The Mirage Hotel & Casino, Las Vegas, Nevada
Start Date
8-6-2016 4:00 PM
End Date
8-6-2016 5:30 PM
Disciplines
Gaming and Casino Operations Management | Hospitality Administration and Management | Tourism and Travel
Abstract
Table games managers have, traditionally, been the backbone of the casino workforce; without them, what was for decades the most productive part of the casino, the gaming pits, would not operate. In the summer of 2015, the author conducted a series of oral history interviews with current and former pit bosses, and casino managers. This presentation sums up the findings of this qualitative study, providing a window into how one key group of casino managers view their work and world.
Keywords
table games, oral history, casino, managers
Tales from the Pit: Tables Games Managers in Their Own Words
The Mirage Hotel & Casino, Las Vegas, Nevada
Table games managers have, traditionally, been the backbone of the casino workforce; without them, what was for decades the most productive part of the casino, the gaming pits, would not operate. In the summer of 2015, the author conducted a series of oral history interviews with current and former pit bosses, and casino managers. This presentation sums up the findings of this qualitative study, providing a window into how one key group of casino managers view their work and world.
Comments
Audio recording of this presentation is attached as a downloadable MP3 audio file, 59.9 MB