Professional Papers from 2010
An Investigation of sustainable environmental practices and consumer attitudes & behaviors toward hotel bathroom amenities, Edward James Bobbett
Nightclubs: A training manual: To increase sales performance for bartenders and cocktail servers in nightclubs., Robert A. Boyer
Hotel revenue management: Investigating the interaction of information technology and judgmental forecasting, I-Pei Claire Chen
New front desk manual development protocols for millennials working in the hotel industry, Christopher Chennault
How corporate social responsibility influences employee job satisfaction in the hotel industry, Chia-Chun Saprina Chiang
Hotel feasibility in the recessionary economy of 2010: A case study in Reno, Nevada, Sang-Mun Cho
Timeshare: Intervals vs. points, Monica Colvin
Diversity Strengthening Companies in the Economic Downturn, Shandrea Daniel
Grand Hyatt Kauai Resort and Spa disaster recovery plan, Matthew Ellis
Sales motivation & morale during extreme times of change, Cheri L. Fairchild
Earthy bride, Melissa S. Foerster
A Start to finish guide to opening a bed & breakfast: The business plan., Ellen A. Fredette
Which financing model is right for hotel properties? An exploratory study of financing models highlighting the practice and effects of different financing models adopted by hotel industries in USA and Singapore, Keng Tiong Christopher Goh
Mandarin Oriental, Las Vegas: Building a unique brand in a unique city, Garren Grieve
Taxing matters: How the US Tax Code affects gamblers, Todd Haushalter
An Analysis of the placement of music in Miami Beach hotels, Richard R. Hertan
The Impact of rebranding on guest satisfaction and financial performance: A case study of Holiday Inn Singapore Orchard City Centre, Pingshan Huang
Does complimentary in-room internet access influence business traveler's decision on hotel selection in Singapore, Zainal Abiddin Kassim
The Effects of annual pass holders on the Disneyland Resort infrastructure, Sean B. Keliiholokai
Brand extensions for hotels’ food and beverage expansion to the outside of property: A case of Westin Chosun Hotel in Korea, Claire Hyun Jung Kim
Sunrise, sunset? Comparing the Las Vegas and Macao gaming markets in 2010, Jung-Eun Joyce Kim
Employee theft: Determinants of motive and proactive solutions, David Langner
Adjustments in inter-cultural communication of expatriate and host national in local operation, Hanna Lee
Legalizing gaming in Singapore: The ethical implications, Yeng Tuck Nicholas Lee
Application of modern hospitality management practices in China's time-honored restaurants, Junfeng Li
Exploration of Chinese consumer complaint behavior in the hospitality industry, Meng Li
Understanding American customer perceptions on Japanese food and services in the U.S, Hoon Lim
The Effects of social media networks in the hospitality industry, Wendy Lim
Bid for an international meeting: A guide for Taiwanese associations, Yu-Chun Liu
The Value of an associate degree in culinary arts from a public postsecondary school versus a private school, John F. Maas
A Guide for small meetings in Las Vegas, Linda Dorothy McIlveen
Complimentary rewards in Las Vegas casinos: A literature synthesis and recommendations for profitable complimentary reward programs, Katharine S. Meczka
Online gaming: Prohibition vs. regulation, Andrew Montgomery
Elements food group marketing plan, Lacey Murillo
Is virtualization an appropriate method of disaster recovery for the hospitality industry?, Manognya Murukutla
Embracing self service technology for hotel productivity growth, Kee Chuan Neo
Improved back-of-the-house processes with RFID enabled it model for hospitality industry in Singapore, Chieng We Ng
Can self service technologies work in the hotel industry in Singapore? A conceptual framework for adopting self service technology, Lixin Iris Ong
Adapting Disneyland’s service strategy to Korea’s Everland theme park, Haesun Paik
Perceptions of the tourism and hospitality industry by Singapore polytechnic hospitality students: An exploratory study, Justin Matthew Pang
Total compensation practices and their relationship to hospitality employee retention, Soodchai Ting Phonsanam
Immigration and the hospitality industry, Joseph M. Rasic
The Gulf of Mexico oil disaster: A case study on the projected economic impact on tourism among the Gulf States of Louisiana, Mississippi, Alabama, and Florida, Richard Andrew Robinson Jr.
How stereotyping affects customer service, Nicole Ruiseco
Equipping women for food service sales, Robert Stegall-Smith
Safety committees: Their role in preventing employee accidents in hotels and resorts, Sheila Tabeling
An Intercultural U.S.-China restaurant service process model: U.S.-China SERVPRO restaurant model, Pearl Teo
Technology enhancement in hotel guestroom, Chee Wah Peter Too
An Implementation guide for strategic meeting management programs in small to mid-size meeting firms, Monique Williams
The Discussion of first mover advantage in the Chinese hotel industry, Yuheng Zheng
Professional Papers from 2009
Legal regulations of tip pooling and tip sharing in the United States hospitality industry, Rebecca Ahmed
A Case study to examine the application of food cost theories in menu pricing and cost control management within a new restaurant operation, Mark W. Barnard
Leadership assessment: A tool for developing future hospitality leaders, Sam Carlton
The Luxury casino hotel dynamic price strategy practices for the FIT customer segment, Lei Chen
Americans abroad: International hospitality careers, Julienne Chranowski
AAA Five Diamond Designation: Is it worthwhile to convert?, Jayme Elizabeth Deck Weight
The Role of cultural and change during mergers and acquisitions: Bringing the pride back, Geoffrey W. Denight Jr
The Financial performance of two Singapore boutique hotels: A comparative analysis, Kah Seng Fong
Exploring the impact of economic downturn and method to increase hotel sales department revenues, Amy Forss
Identifying the critical components of internal rebranding in a hotel casino, Sandra Kania
Travelocity and the opaque booking model: New ways to stimulate incremental revenue, Greg Kinchen
Cost-effective training and development programs in the hotel industry during a recessionary period, Fiona Clementine King
Loyalty to relationships: Examination of affluent casino guest retention in Las Vegas, Adrian Y. Low
An Examination of female poker players, Di Ma
How color affects food choices, Costa Magoulas
An entry level managerial training program for hourly hospitality employees, Cynthia Mejia
Going green in the hospitality industry, Christina Wilson Micioni
An Examination of the non-gaming nightlife entertainment sector of Las Vegas resort-casinos, Jennifer Miyakubo
Maximizing cash flows in integrated resorts: An exploratory study of the highest and best use of available space, Denise Négrel
Comparing lodging REITs using DuPont analysis: Evaluating shareholder equity, John Richard Kane Pellika
Recession and its affect on the Las Vegas hospitality industry, William Provance
Digital/social media as an audience marketing tool to promote corporate events, Corie Rand
Case study: Feasibility analysis of renewable energy supply systems in a small grid connected resort, Jody Robins
Exploring marketing and sales opportunities: How companies reach their target market using hospitality and tourism venues for distribution of the product or services, Ricardo J. Rodriguez-Canales
The Swedish casino model: A comparative study of casino gaming models, Daniel Sahlin
Management and disaster, Eugene Soraghan
Business intelligence in meeting planning software, Svetlana Staneva
Systematic analysis of identifying key dimensions of environmentally and socially responsible hotels, Courtney Suess
Employee orientation: Exploring blended learning strategies to improve learner outcomes and meet organizational goals, Paul Washington
Targeting and positioning Hotel Atlet Century Park in serving two distinct markets: Commercial and social, Grace Widiarti
Introducing PR strategies into Chinese exhibition planning services, Fei Xia
Nation branding: A case study of Singapore, F. Woo Yee
A Comparison of gambling motivation factors between Chinese and Western casino players, Lu Ye
The Impact of the 2007 Oklahoma immigration reform act on labor costs in the restaurant industry, Xun Zhou
Bone Rattlers Bar & Grill business plan, Lovedy Ann Zie Carroll
Professional Papers from 2008
Customer loyalty program integration in a restaurant: POS system tracking, Raegan D. Ashcraft
An Assessment of the world wine auction marketplace, Michael M. Bowden
Developing a software for pharmaceutical promotional meeting planning, Michele S. Brouse
Road to the Green Seal, Milos Cerovic