What Determines Patient Experience? Exploring Patient, Clinical Staff, and Management Perspectives
Document Type
Conference Proceeding
Publication Date
8-10-2015
Publication Title
75th Annual Meeting of the Academy of Management: Opening Governance
Publisher
AOM
Publisher Location
Vancouver, BC
Repository Citation
Mazureknko, O.,
Zemke, D.,
Lefforge, N.,
Menachemi, N.,
Shoemaker, S.
(2015).
What Determines Patient Experience? Exploring Patient, Clinical Staff, and Management Perspectives.
75th Annual Meeting of the Academy of Management: Opening Governance
Vancouver, BC: AOM.
http://dx.doi.org/10.5465/AMBPP.2015.11993abstract