Title

Library-subsidized unmediated document delivery

Document Type

Article

Abstract

Throughout the 1990s, libraries experimented with subsidizing end-user unmediated document delivery as a means of expanding collections, offering faster service, and lessening demands on interlibrary loan. An ongoing project at the University of Nevada, Las Vegas, is presented here to evaluate whether or not providing the service met expectations. For the most part, unmediated document delivery served to enhance collections and users appreciated the service. Since those who preferred to order articles themselves were not necessarily interlibrary loan users, workloads and costs associated with interlibrary loan were not diminished.

Disciplines

Collection Development and Management | Library and Information Science

Permissions

Use Find in Your Library, contact the author, or use interlibrary loan to garner a copy of the article. Publisher copyright policy allows author to archive post-print (author’s final manuscript). When post-print is available or publisher policy changes, the article will be deposited

Publisher Citation

Haslam, M., & Stowers, E. (2001). Library-subsidized unmediated document delivery. Library Resources and Technical Services, 45, 80-89.