Meeting name

9th Northumbria International Conference on Performance Measurement in Libraries and Information Services

Meeting location

York, United Kingdom

Document Type

Presentation

Publication Date

8-2011

Description

Lean Principles:

• Identify steps in the process that add customer defined value

• Identify waste in transportation, wait, overproduction, defect, inventory, motion, or extra processing

• Eliminate the steps in the process that don’t add value or are unnecessary

• Make sure the steps flow in an efficient sequence

• Establish pull, i.e., make sure the steps in the sequence don’t create bottlenecks

• Continue to improve the process

Keywords

Business logistics; Lean manufacturing; Technical services (Libraries); Workflow

Disciplines

Library and Information Science | Operations and Supply Chain Management | Public Administration | Strategic Management Policy

Comments

Presented at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, August 22-24, 2011.

File: 45 PowerPoint slides