Title
Using Lean to teach the technical services value stream: An Online continuing education course
Meeting name
9th Northumbria International Conference on Performance Measurement in Libraries and Information Services
Meeting location
York, United Kingdom
Document Type
Presentation
Publication Date
8-2011
Abstract
Lean Principles:
• Identify steps in the process that add customer defined value
• Identify waste in transportation, wait, overproduction, defect, inventory, motion, or extra processing
• Eliminate the steps in the process that don’t add value or are unnecessary
• Make sure the steps flow in an efficient sequence
• Establish pull, i.e., make sure the steps in the sequence don’t create bottlenecks
• Continue to improve the process
Keywords
Business logistics; Lean manufacturing; Technical services (Libraries); Workflow
Disciplines
Library and Information Science | Operations and Supply Chain Management | Public Administration | Strategic Management Policy
Repository Citation
Hanken, T.
(2011, August).
Using Lean to teach the technical services value stream: An Online continuing education course.
Presentation at 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services,
York, United Kingdom.
Available at: https://digitalscholarship.unlv.edu/libfacpresentation/91
Included in
Library and Information Science Commons, Operations and Supply Chain Management Commons, Public Administration Commons, Strategic Management Policy Commons
Comments
Presented at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, England, August 22-24, 2011.
File: 45 PowerPoint slides