The Impact of Operations Capability on Firm Performance

Document Type

Article

Publication Date

11-1-2007

Publication Title

International Journal of Production Research

Publisher

Taylor & Francis

Volume

45

Issue

21

First page number:

5135

Last page number:

5156

Abstract

We propose that a firm's operations capability is manifested through its new product design and development, just-in-time, and quality-management efforts. Moreover, we propose that operations capability, so defined, directly and positively impacts firm performance. Survey data were used to independently calibrate and validate a structural equation model linking operations capability, a second-order construct, to firm performance. Results provide support for the model and demonstrate a positive relationship between operations capability and firm performance.

Keywords

Invariant analysis; Just-in-Time; Just-in-time systems; New product design and development; Operations capability; Product design; Quality management; Structural equation modeling; Total quality management

Disciplines

Business | International Business | Operations and Supply Chain Management

Language

English

Permissions

Use Find in Your Library, contact the author, or interlibrary loan to garner a copy of the item. Publisher policy does not allow archiving the final published version. If a post-print (author's peer-reviewed manuscript) is allowed and available, or publisher policy changes, the item will be deposited.

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