Award Date

Fall 2011

Degree Type

Professional Paper

Degree Name

Master of Science in Hotel Administration

Department

Hotel Administration

First Committee Member

Robert Woods, Chair

Number of Pages

27

Abstract

Purpose:

The purpose of this paper to provide a plan and framework to successfully implement Lean and Six Sigma into a hospitality organization.

Keywords

Hospitality industry; Hotel management; Industrial efficiency; Lean manufacturing; Six sigma (Quality control standard)

Disciplines

Business Administration, Management, and Operations | Hospitality Administration and Management | Strategic Management Policy

Language

English