Award Date

5-2010

Degree Type

Dissertation

Degree Name

Doctor of Philosophy in Hotel Administration

Department

Hotel Administration

First Committee Member

Patrick Moreo, Chair

Second Committee Member

Bo Bernhard

Third Committee Member

Billy Bai

Graduate Faculty Representative

Larry Ashley

Number of Pages

128

Abstract

The purpose of this research is to assess the effect of pre-employment drug-testing policies on employee attitudes and aspects of work performance in the full-service restaurant industry. Specifically, this study attempts to compare the rate of absenteeism, turnover, and work-related accidents and injuries in full-service restaurants with pre-employment drug-testing policies against the aforementioned aspects of work performance in full-service restaurants without pre-employment drug-testing polices. This research also attempts to explore the perceptions, attitudes, and beliefs of full-service restaurant hourly employees and management staff in regards to pre-employment drug-testing policies in the full-service restaurant industry. For the purpose of this study, work performance factors include absenteeism, turnover (voluntary and termination), and documented work-related injury/accidents. Results indicated no difference between employee absenteeism, turnover, or accidents among establishments with and without pre-employment drug-testing policies. In addition, no significant difference was found among employee attitudes toward pre-employment drug-testing policies based on employment level or presence of a pre-employment drug-testing policy at their current place of employment.

Keywords

Employees; Attitude (Psychology); Drug-testing; Restaurants; Substance abuse; Performance standards; Employee selection

Disciplines

Business | Business Administration, Management, and Operations | Human Resources Management

Language

English


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