Award Date

5-2003

Degree Type

Capstone

Degree Name

Master of Public Administration (MPA)

Department

Public Administration

First Committee Member

Karen Layne, Chair

Number of Pages

68

Abstract

This study presents the results of research designed to evaluate attitudes of county-level employees who are working within government departments that have undertaken electronic government (e-government) initiatives. Specifically, the guiding question addressed throughout this study has been: “How do county employees perceive third stage e-government initiatives?” Additionally, this paper will examine multiple factors that have been identified as key components of slowing the implementation process such as: resistance to technology, insufficient participation of employees in e-government development initiatives and management/ employee interaction in regard to e-government implementation. This paper is based on research gathered using a self-administered survey of thirty questions distributed to employees of the Clark County Business License Department. Factor analysis was employed to examine differing patterns of correlation within survey variable results to determine what, if any, factors exist. Factors that became most evident upon examination were employees’ years of education and what their capacity of work was in the department. These factors were then cross-tabulated with responses to survey variables in an attempt to better interpret patterns of responses. The results of the research indicate an opposing view toward the majority of published literature dealing with the resistance information of technology. This study also examines the components identified as slowing e-government implementation against these two factors.

Keywords

County government; Internet in public administration; Local officials and employees – Attitudes

Disciplines

Policy Design, Analysis, and Evaluation | Public Administration | Public Affairs, Public Policy and Public Administration

Language

English


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