Award Date

12-2010

Degree Type

Professional Paper

Degree Name

Master of Hospitality Administration

Department

Hotel Administration

First Committee Member

Carl Braunlich, Chair

Number of Pages

40

Abstract

A well conceived pay-for-peformance program that aligns measurable financial and non-financial results with the companies publicly stated goals can create synergy in regards to productivity, efficiency and competition. The problem with some pay-for-peformance programs is that they can be poorly conceived, measure outcomes improperly, administered inconsistently or reward an unethical result. A balanced scorecard approach to pay-for-peformance programs can measure both hard and soft metrics that lead to both company and manager/employee success.

Keywords

Employees — Rating of; Merit pay; Wages and labor productivity

Disciplines

Hospitality Administration and Management | Human Resources Management

Language

English


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