An PhamFollow

Document Type

Capstone Project

Publication Date

Fall 9-26-2024

Publication Title

Brookings Public Policy Minor Culminating Project

First page number:

1

Last page number:

21

Abstract

After a year filled with excitement around artificial intelligence, it’s easy to overlook that both AI and automation have already been present in various capacities. Thankfully, fanfare in AI and automation has come at a critical time as it shifts the focus from questioning whether machines will replace human workers to understanding when that will happen. In my paper, titled “Automation & AI in Southern Nevada: A High-Stakes Game for Hospitality Workers,” I aim to highlight both the disruptive consequences of automation and AI on the hospitality workforce in Southern Nevada and the importance of addressing these issues without delay. This paper is to meet the requirements of the Brookings Public Policy Minor at UNLV, as it will investigate the current and forecasted impacts of automation, especially on low-skilled workers in the hospitality, gaming, and food service sectors. My findings indicated these workers, who form the backbone of Southern Nevada’s economy, are especially vulnerable, with early-career employees being the most at risk. Additionally, the paper also critiques Nevada’s overreliance on tourism and the lack of economic diversification, both of which exacerbate workforce challenges. To mitigate these challenges, I propose policy solutions focused on strengthening workforce systems, fostering economic diversification, and expanding Nevada’s innovation capacity to address future automation disruptions.

Keywords

Automation; Artificial Intelligence (AI); Hospitality Workforce; Job Displacement; Economic Diversification; Southern Nevada Economy; Public-Private Partnerships; Workforce Development

Language

English

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