Session Title

Session 4-2-A: Gambling Problems and Problems with Gambling in Macau

Presentation Type

Event

Location

The Mirage Hotel & Casino, Las Vegas, Nevada

Start Date

10-6-2016 10:30 AM

End Date

10-6-2016 12:00 PM

Disciplines

Economics | Gaming and Casino Operations Management | Hospitality Administration and Management | International Business | Mental and Social Health | Psychology | Public Affairs, Public Policy and Public Administration | Sociology | Statistics and Probability | Substance Abuse and Addiction | Tourism and Travel

Abstract

This is a continuation of a series of studies on problem gambling websites. It has been noted in prior studies that one avenue problem gamblers might look for help was to go online to perform a web search. Online help is practical as help can be located immediately and this can help to ease the gamblers’ concerns that they are left alone to handle their own problems. While there are some anecdotal evidences regarding the success of problem gambling websites, there have been few empirical studies that relate directly to the perceptions and usefulness of the websites for the problem gamblers. This conference session will help to booster research in this area by discussing the results of a pilot study regarding the perceptions of Macao undergraduates on problem gambling websites. The study found that issues such as trust, familiarity, website-related factors, as well as the type of help organizations, are important consideration with online users when seeking help. This conference session will also discuss the implications and limitations of the research results. And then going forward, the it will suggest future research areas to further enhance our knowledge regarding online help for problem gambling. For example, future research can examine the use of smart devices such as mobile phones, tablets, and other technological instruments, to provide help. Research on online help for problem gambling is scare and studies on this subject area will be beneficial to service providers in targeting their clients and services more effectively.

Keywords

Problem Gambling, Online Help, Help Websites

Comments

Attachment: PDF containing 7 slides

Audio recording of session is attached as a downloadable MP3 audio file, 20.62 MB

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Jun 10th, 10:30 AM Jun 10th, 12:00 PM

Research on Problem Gambling Websites

The Mirage Hotel & Casino, Las Vegas, Nevada

This is a continuation of a series of studies on problem gambling websites. It has been noted in prior studies that one avenue problem gamblers might look for help was to go online to perform a web search. Online help is practical as help can be located immediately and this can help to ease the gamblers’ concerns that they are left alone to handle their own problems. While there are some anecdotal evidences regarding the success of problem gambling websites, there have been few empirical studies that relate directly to the perceptions and usefulness of the websites for the problem gamblers. This conference session will help to booster research in this area by discussing the results of a pilot study regarding the perceptions of Macao undergraduates on problem gambling websites. The study found that issues such as trust, familiarity, website-related factors, as well as the type of help organizations, are important consideration with online users when seeking help. This conference session will also discuss the implications and limitations of the research results. And then going forward, the it will suggest future research areas to further enhance our knowledge regarding online help for problem gambling. For example, future research can examine the use of smart devices such as mobile phones, tablets, and other technological instruments, to provide help. Research on online help for problem gambling is scare and studies on this subject area will be beneficial to service providers in targeting their clients and services more effectively.