Submission Type


Submission Title

Gaming Operations Research

Session Title

Session 1-3-E


The Mirage Hotel & Casino, Las Vegas, Nevada

Start Date

7-6-2016 2:00 PM

End Date

7-6-2016 3:30 PM


Economics | Gaming and Casino Operations Management | Hospitality Administration and Management | International Business | Mental and Social Health | Psychology | Public Affairs, Public Policy and Public Administration | Sociology | Statistics and Probability | Tourism and Travel


MP3 Audio file is 89.3 MB

Audio recording of entire session, including 4 presentations

Moderator: Robert Ambrose, Drexel University, Pennsylvania

The Importance of Non-gaming Amenities for Casino Performance: A Meta-Analysis

Sarah Tanford, University of Nevada, Las Vegas

Atlantic City Restaurant Week: An Analysis of the Impact on Casino Restaurants vs Non-casino Restaurants

Brian Tyrrell, Jane Bokunewicz, Felicia Grondin, and Rummy Pandit, Stockton University, New Jersey

Recession Effect on Consumer Spend Allocation and Integrated Resorts’ Profits

Toni Repetti and Ashok K. Singh, University of Nevada, Las Vegas

Integrating Organizational Change Management and Customer Relationship Management in a Casino

Charlie Chi Cong Mai, The Star Entertainment Group, Australia

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Jun 7th, 2:00 PM Jun 7th, 3:30 PM

Gaming Operations Research

The Mirage Hotel & Casino, Las Vegas, Nevada