Submission Title
U.S. Responsible Gambling in the U.S. Lottery Industry: Regulation, Verification, and Training
Session Title
Session 1-1-B: Establishing Best Practices
Presentation Type
Event
Location
Caesars Palace, Las Vegas, Nevada
Start Date
28-5-2019 9:15 AM
End Date
28-5-2019 10:40 AM
Disciplines
Other Public Affairs, Public Policy and Public Administration
Abstract
The US Lottery industry has operated since the 1970s with little to no regulation regarding responsible gambling (RG) and problem gambling (PG). This presentation will detail the advancements made in training content, value to employees, and requirements set forth in regulation. It will also highlight the policy and staffing positions dedicated to this topic and how those developments have impacted the field over the past 10 years. Finally, advances in RG and PG advertising, training, evaluation, and Helpline/treatment services will be discussed. Future plans for RG will be covered in both the brick and mortar and online lottery platforms. This presentation will pull from qualitative methodology and survey-based research of lottery employees and offer results of a content-based analysis of practices within the United States and specifically those lotteries most active within the National Association of State and Provincial Lotteries (NASPL).
Keywords
Responsible gambling, problem gambling, lottery
Funding Sources
Funding for the GameSense program comes from the Mass. Gaming Commission and from the Mass. Public Health Trust Fund.
U.S. Responsible Gambling in the U.S. Lottery Industry: Regulation, Verification, and Training
Caesars Palace, Las Vegas, Nevada
The US Lottery industry has operated since the 1970s with little to no regulation regarding responsible gambling (RG) and problem gambling (PG). This presentation will detail the advancements made in training content, value to employees, and requirements set forth in regulation. It will also highlight the policy and staffing positions dedicated to this topic and how those developments have impacted the field over the past 10 years. Finally, advances in RG and PG advertising, training, evaluation, and Helpline/treatment services will be discussed. Future plans for RG will be covered in both the brick and mortar and online lottery platforms. This presentation will pull from qualitative methodology and survey-based research of lottery employees and offer results of a content-based analysis of practices within the United States and specifically those lotteries most active within the National Association of State and Provincial Lotteries (NASPL).