Residents' perception; tourism impact; riverboat; casino; gaming.


Gaming and Casino Operations Management | Gaming Law

Document Type

Original Research Article


The purposes of the study were to determine the opinions of Quad Cities residents about legalized riverboat casinos in their communities and their perceptions on the importance of community quality attributes and impacts of legalized riverboat casinos on these attributes. Differences of opinions among respondents with different demographic characteristics also were examined. Stratified systematic random sampling method was used to draw samples from the Quad Cities telephone directory; 200 residents were selected from each city. Of the 800 questionnaires mailed, 231 were returned. Residents agreed that the presence of riverboat casinos was good for the community. The majority of community quality attributes were rated as either very important or important. Residents perceived all attributes to be either improved or having no change because of the riverboat casino operations.