Title

The Impact of Coworker Support and Organizational Embeddedness on Turnover Intention Among Restaurant Employees

Document Type

Article

Publication Date

4-14-2019

Publication Title

Journal of Human Resources in Hospitality and Tourism

First page number:

1

Last page number:

30

Abstract

The hospitality industry continues to thrive, but high rates of turnover still persist within line level employees. Drawing from coworker support and organizational embeddedness, it is hypothesized that when employees with more coworker support will decrease their turnover intention. Results from surveying 564 line level employees from a large restaurant chain, indicate that coworker support has an impact on turnover intentions and that employees with more coworker support will have higher levels of organizational embeddedness. The findings highlight the importance of coworker support and organizational embeddedness to reduce turnover intention among line level employees.

Keywords

Coworker support; Organizational embeddedness; Turnover

Disciplines

Business Administration, Management, and Operations | Food and Beverage Management | Organizational Behavior and Theory

Language

English

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