Title

Control, Bureaucracy and the Hospitality Industry: An Organization Perspective

Document Type

Article

Publication Date

2-1980

Publication Title

The Journal of Hospitality Education

Volume

4

Issue

2

First page number:

21

Last page number:

33

Abstract

The educators and researchers in our profession must be acutely aware of the increasing sophistication and complexity of the organizations that make up the various sectors of the service industries. Whether one deals specifically with organizational behavior itself or management in general, the relationship of people, especially people working in hotels, restaurants and institutions, is not static. Thus, one way to study service industry organizations is by grafting the discipline of Organizational Behavior to the study of HRI Administration.

Disciplines

Business | Hospitality Administration and Management

Language

English

Permissions

Use Find in Your Library, contact the author, or use interlibrary loan to garner a copy of the article. Publisher copyright policy allows author to archive post-print (author’s final manuscript). When post-print is available or publisher policy changes, the article will be deposited

Identifier

DOI: 10.1177/109634808000400203

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