Effects of CSR on Affective Organizational Commitment via Organizational Justice and Organization-Based Self-Esteem
International Journal of Hospitality Management
First page number:
Last page number:
This study examined how employee perceptions of corporate social responsibility (CSR) influenced their affective organizational commitment (AOC) via procedural justice and organization-based self-esteem (OBSE). Using survey data collected from 203 employees working for a hospitality company, hypotheses were tested using structural equation modeling. The results showed that economic and philanthropic CSR did not have significant effects on procedural justice, but had significant direct effects on AOC. The findings also showed that procedural justice had a significant effect on OBSE, and both procedural justice and OBSE had significant effects on AOC. In addition, the results suggested that ethical CSR programs can have a positive impact on employees’ AOC via their procedural justice and OBSE. This study contributed to the literature by developing a CSR-procedural justice-OBSE-AOC model, guided by social exchange and self-consistency theories, and empirically testing it within a hospitality context.
Corporate social responsibility; Organizational justice; Organization-based self-esteem; Affective organizational commitment; Social exchange theory, and self-consistency theory
Hospitality Administration and Management
Kim, J. (.,
Millman, J. F.,
Lucas, A. F.
Effects of CSR on Affective Organizational Commitment via Organizational Justice and Organization-Based Self-Esteem.
International Journal of Hospitality Management, 92