What Determines Patient Experience? Exploring Patient, Clinical Staff, and Management Perspectives

Authors

Olena Mazureknko
Dina Zemke, University of Nevada, Las VegasFollow
Noelle Lefforge, University of Nevada, Las VegasFollow
Nir Menachemi, University of Nevada, Las VegasFollow
Stowe Shoemaker, University of Nevada, Las VegasFollow

Document Type

Conference Proceeding

Publication Date

8-10-2015

Publication Title

75th Annual Meeting of the Academy of Management: Opening Governance

Publisher

AOM

Publisher Location

Vancouver, BC

Repository Citation

Mazureknko, O., Zemke, D., Lefforge, N., Menachemi, N., Shoemaker, S. (2015). What Determines Patient Experience? Exploring Patient, Clinical Staff, and Management Perspectives. 75th Annual Meeting of the Academy of Management: Opening Governance Vancouver, BC: AOM.
http://dx.doi.org/10.5465/AMBPP.2015.11993abstract