Submissions from 2015
Influential Leadership and Media: How a Single Statement Can Affect an Industry, Kristin Malek, Laura Book, and Sarah L. Tanford
What Determines Patient Experience? Exploring Patient, Clinical Staff, and Management Perspectives, Olena Mazureknko, Dina Zemke, Noelle Lefforge, Nir Menachemi, and Stowe Shoemaker
What Determines the Surgical Patient Experience? Exploring the Patient, Clinical Staff, and Administration Perspectives, Olena Mazurenko, Dina M. Zemke, Noelle Lefforge, Stowe Shoemaker, and Nir Menachemi
Recreation and Leisure in Modern Society, Daniel D. McLean and Amy R. Hurd
Improving Casino Performance Through Enhanced Loyalty Programs, Ji Hye Min, Carola Raab, and Sarah L. Tanford
Consumer Spending in the Gaming Industry: Evidence of Complementary Demand in Casino and Online Venues, Kahlil S. Philander, Brett Abarbanel, and Toni A. Repetti
U.S. Casino Revenue Taxes and Short-Run Labor Outcomes., Kahlil S. Philander, Bo J. Bernhard, William S. Bradley, Ashok K. Singh, and William R. Eadington
Cocreation as Moderator between the Experience Value and Satisfaction Relationship, Nina K. Prebensen, Hyelin Kim, and Muzzo Uysal
Do the Roles of Switching Barriers on Customer Loyalty Vary for Different Types of Hotels?, Hanqin Qiu, Ben Haobin Ye, Billy Bai, and Wei Heng Wang
Expense Preference Behavior by Managers in Casino Resorts, Toni A. Repetti, M CM Dalbor, A.K. Singh, and B J. Bernhard
Pricing Strategies for Resort Fees: Consumer Preferences Favor Simplicity, Toni A. Repetti, Susan J. Roe, and Amy Gregory
Expense Preference Behavior by Managers in Casino Resorts, Toni Repetti, Michael C. Dalbor, Ashok K. Singh, and Bo J. Bernhard
Conceptual Model of Customer-Company Interaction in Value Co-Creation, Lenna Shulga, James Busser, and Tony Henthorne
The Role of Commercial Friendship in Company versus Customer Initiation of Co-Creation for Tourism Brands, Lenna Shulga, James Busser, and Tony Henthorne
Examining Structural Relationships Among Casino’s Corporate Social Responsibility, Customer Trust, and Behavioral Intention, Hakjun Song, Pai Chai, Jungsun Kim, Choong-Ki Lee, and Kyung Hee
Segmentation of Reward Program Members to Increase Customer Loyalty: The Role of Attitudes Towards Green Hotel Practices, Sarah L. Tanford and Kristin Malek
Developing Loyalty Programs for Convention Attendees: An Exploratory Study, Sarah L. Tanford and Rhonda J. Montgomery
Labor Relations, William B. Werner
Tip pools in Nevada: Legal Issues and Liabilities, William B. Werner
Life Satisfaction and Support for Tourism Development, Eunjoo Woo, Hyelin Kim, and Muzzo Uysal
How can academia plant the seeds of sustainability in future managers?, Dina M. Zemke and Shin Yong Jung
Hotel Cleanliness: Will Guests Pay for Enhanced Disinfection?, Dina M. Zemke, Jay Neal, Stowe Shoemaker, and Katie Kirsch
Submissions from 2014
Energy Efficiency Initiatives at Upscale and Luxury U.S. Lodging Properties: Utilization, Awareness, and Concerns, Seyhmus Baloglu and Thomas J. Jones
Revenue Management in the Context of Movie Theaters: is it Fair?, Choongbeom Choi, Miyoung Jeong, and Anna S. Mattila
A Causal Model for Integrating Workplace Spirituality into Hospitality Organizational Transformation, Anthony R. Gatling
Differential Gambling Motivations and Recreational Activity Preferences Among Casino Gamblers, Choong-Ki Lee, Bo J. Bernhard, Jungsun Kim, Timothy Fong, and Tae Kyung Lee
The Effects of Social Influence and Cognitive Dissonance on Travel Purchase Decisions, Sarah L. Tanford and Rhonda J. Montgomery
Submissions from 2013
Evaluating Loyalty Constructs Among Hotel Reward Program Members Using EWom, Orie Berezan, Carola Raab, Sarah Tanford, and Yen-Soon Kim
A Social Information Processing Perspective of Coworker Influence on a Focal Employee, Zhijun Chen, Riki Takeuchi, and Cass Shum
Submissions from 2012
Pre-Employment Drug-Testing in the Full-Service Restaurant Industry and its Relationship to Employee Work Performance Factors, Miranda D. Kitterlin and Patrick J. Moreo
Submissions from 2011
Expatriation in the hotel industry: An exploratory study of management skills and cultural training, Gina Fe G. Causin Ph.D., Baker Ayoub, and Patrick J. Moreo
Promoting Innovation in Hospitality Companies through Human Resource Management Practices, Song Chang, Yaping Gong, and Cass Shum
Pre-Employment Drug Testing in the Full Service Restaurant Industry and its Relationship to Employee Work Performance Factors, Miranda D. Kitterlin and Patrick J. Moreo
Designing and Developing Questionnaires for Translation Tutorial, Elizabeth A. Tuleja, Linda Beamer, Cass Shum, and Elisa Chan
Submissions from 2010
Cultural influences on strategic behavior of hotel executives: Masculinity/femininity, Baker Ayoub, Radesh Palakurthi, and Patrick J. Moreo
Individualism-collectivism insights into the strategic behavior of hotel managers, Baker Ayoun, Radesh Palakurthi, and Patrick J. Moreo
A Model of Historical Development and Future Trends of Italian Cuisine in America, Angelo Camillo, Woo Gon Kim, Patrick J. Moreo, and Bill Ryan
How closely is CEO compensation tied to performance? An examination of the U.S. restaurant industry, Michael C. Dalbor, Seonghee Oak, and Toni A. Repetti
Hospitality & Tourism Educators vs. The Industry: A competency assessment, Michelle Millar, Zhenxing Mao, and Patrick J. Moreo
Increased interest expense and management’s expense preference behaviour of publicly-traded restaurant firms, Arun Upneja, Michael C. Dalbor, Nan Hua, and Toni A. Repetti
Submissions from 2009
Impact of time orientation on the strategic behavior of Thai and American hotel managers, Baker Ayoun and Patrick J. Moreo
Submissions from 2008
Does National Culture Affect Hotel Managers’ Approach to Business Strategy?, Baker M. Ayoun and Patrick J. Moreo
The Influence of the Cultural Dimension of Uncertainty Avoidance on Business Strategy Development: A Cross-National Study of Hotel Managers, Baker M. Ayoun and Patrick J. Moreo
Hospitality Programs at Four-Year Universities in South Korea, Yen-soon Kim, Patrick J. Moreo, and Carola Raab
Submissions from 2007
Job Satisfaction of United States Secondary Hospitality Teachers: Using Job Satisfaction Survey for Hospitality Teachers (JSSHT), Yen-soon Kim and Patrick J. Moreo
Hotel Operations Simulation and Auditing Manual, Patrick J. Moreo, Gail Sammons, and Cihan Coboanoglu
Submissions from 2006
Housekeeping Operational Audits: A Questionnaire Approach, Donald F. Wood, Patrick J. Moreo, and Gail Sammons
Submissions from 2005
Hospitality Educators’ Perceptions of Ethics Education and the Implications for Hospitality Educators, Practitioners, and Students, Ronnie Yeh, Lynda J. Martin, Patrick J. Moreo, Bill Ryan, and Kayte M. Perry
Submissions from 2004
Hospitality Research: A Comparison of Industry Professionals' and Educators' Perceptions, Cihan Cobanoglu, Patrick J. Moreo, and Donald F. Wood
Reasons for Employee Turnover Among Room Attendants: Managers' Perspectives, Melih Mandanoglu
Submissions from 2003
A Comparative Study of the Importance of Hotel Selection Components by Turkish Business Travelers, Cihan Cobanoglu PhD, Kadir Corbaci PhD, Patrick J. Moreo EdD, and Yuksel Ekinci PhD
Submissions from 2001
Hospitality Research: Educators’ Perceptions, Cihan Cobanoglu PhD and Patrick J. Moreo EdD
A Comparison of Mail, Fax and Web-Based Survey Methods, Cihan Cobanoglu PhD, Bill Warde, and Patrick J. Moreo EdD
Submissions from 2000
Front Office Operations and Auditing Workbook, Patrick J. Moreo EdD, Gail Sammons, and Jeff Beck
Submissions from 1999
Marketplace Needs of Female Business Travelers, Gail Sammons, Patrick J. Moreo EdD, Lori Benson, and Frederick J. DeMicco Dr.
Submissions from 1997
What’s In a Name? An Exploration of Program Names in the Field of Hospitality Education, Priscilla Bloomquist PhD and Patrick J. Moreo EdD
Submissions from 1996
Front Office Operations and Night Audit Workbook, Patrick J. Moreo EdD, Gail Sammons, James Dougan, and Jim Dougan
Submissions from 1994
The Paradigm Shift from Domination/Control to Partnership: Hospitality Human Resource Management's Changing Role in Total Quality Management, John A. Williams, Frederick J. DeMicco Dr., Patrick J. Moreo EdD, and James Keiser
Submissions from 1993
The Cornerstone of Hospitality Management Education: An Interview with Lendal H. Kotschevar, Kathleen Pearl Brewer PhD, Gail Sammons PhD, Robert M. Kok EdD, and Patrick J. Moreo EdD
A Qualitative “Analysis of Hotel Services Desired by Female Business Travelers, Robert A. Howell, Patrick J. Moreo EdD, and Frederick J. DeMicco Dr.
Submissions from 1992
Marketplace Lodging Needs of Mature Travelers, Mangala Ananth, Frederick J. DeMicco Dr., Patrick J. Moreo EdD, and Richard M. Howey
Submissions from 1990
Incorporation of Operational Audits in Hotel Front Office Courses, Patrick J. Moreo EdD and Katheryn S. Savage
Submissions from 1988
Autonomous Hotel and Restaurant Schools: An Emerging Model, Patrick J. Moreo EdD
European Hospitality Education: An American Perspective, Patrick J. Moreo EdD and David C. Christianson
Submissions from 1980
Control, Bureaucracy and the Hospitality Industry: An Organization Perspective, Patrick J. Moreo EdD