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Conclusion: The students received good grades from Phase I library instruction, however did they really learn what we targeted? We could not really say for sure. This case study reveals that an appropriate method and instruments are imperative for retrieving valid data. This case also displays the importance of collaboration and teamwork. Communication was always open between all members of the team as well as with the library instruction department. We were able to forge a great relationship with the Communication Studies Director– the libraries’ liaison and the Communication Studies Director authored a textbook chapter together about the library for all COM 101 classes. Last but not least, collaboration in an open communicative environment took the fear out of assessment: everyone understood we were assessing the PROCESS not the person, for the success of our students; the focus was learning outcomes and supporting our students for academic success and lifelong learning.


Academic libraries; Communication – Study and teaching (Higher); Information literacy; Library orientation


Communication | Curriculum and Instruction | Education | Library and Information Science


Special thanks to Susie Skarl, Urban Affairs Library Liaison

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Additional Information