Building a Compassionate Workplace Using Information Technology: Considerations for Information Systems Research
International Journal of Information Management
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This opinion paper presents the need for IS research on compassion in the organizational workplace. Given the current challenges caused by COVID-19, we argue that organizations need to be resilient to counter the adverse effects of this pandemic. Developing a compassionate organizational workplace is an effective way to build resilient organizations. The paper draws attention to the fact that a focus on compassion can be a valuable scope of inquiry within IS research. It proposes an integrative framework mapping the scope of compassion in IS research and develops a research agenda that can aid future inquiry into this phenomenon.
Information technology (IT) and compassion; Organizational resilience; Integrative framework; Organizational compassionate imperative; Compassionate design imperative; IT enabled enactment of compassion; Research agenda
Business Administration, Management, and Operations | Management Information Systems
Fulk, H. K.,
Building a Compassionate Workplace Using Information Technology: Considerations for Information Systems Research.
International Journal of Information Management, 56