Title

Just-In-Time, Total Quality Management, and Supply Chain Management: Understanding Their Linkages and Impact on Business Performance

Document Type

Article

Publication Date

4-2005

Publication Title

Omega

Publisher

Elsevier

Volume

33

Issue

2

First page number:

153

Last page number:

162

Abstract

In recent years, numerous approaches have been proposed to improve operations performance. Three in particular, just in time, supply chain management, and quality management, have received considerable attention. While the three are sometimes viewed and implemented as if they were independent and distinct, they can also be used as three prongs of an integrated operations strategy. This study empirically examines the extent to which just in time, supply chain management, and quality management are correlated, and how they impact business performance. Results demonstrate that at both strategic and operational levels, linkages exist between how just in time, total quality management, and supply chain management are viewed by organizations as part of their operations strategy. Results also indicate that a commitment to quality and an understanding of supply chain dynamics have the greatest effect on performance.

Keywords

Empirical research; Just in time; Just-in-time systems; Quality management; Supply chain management; Total quality management

Disciplines

Business | International Business | Operations and Supply Chain Management

Language

English

Permissions

Use Find in Your Library, contact the author, or interlibrary loan to garner a copy of the item. Publisher policy does not allow archiving the final published version. If a post-print (author's peer-reviewed manuscript) is allowed and available, or publisher policy changes, the item will be deposited.

Identifier

DOI: http://dx.doi.org/10.1016/j.omega.2004.03.012

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