Title

Attitudes of U.S. and European Buyers to Supplier Selection and Assessment and Implications for Business Performance

Document Type

Article

Publication Date

2003

Publication Title

Benchmarking: An International Journal

Publisher

Benchmarking: An International Journal

Volume

10

Issue

5

First page number:

472

Last page number:

489

Abstract

As competition motivates firms to exploit their core competencies, outsourcing takes on greater significance. Increased reliance on supplier capabilities and technologies, however, increases the impact that supplier selection and assessment can have on the buying firm and in particular, its performance. While prior studies of supply management provide considerable evidence of the criteria used by firms to select and assess suppliers, they provide little insight into the relationships between selection and assessment and the buying firm's performance. This research describes an empirical study of attitudes towards supplier selection and assessment of American and European companies and their impact on business performance. Results illustrate that while both American and European managers consider objective selection and assessment criteria such as cost and price to be more important than subjective criteria such as supplier commitment, it is the more subjective criteria that have a greater impact on firm performance. Moreover, while for American companies there are strong relationships between attitudes towards supply management and performance, similar relationships do not appear to hold for European companies.

Keywords

Competition; Factor analysis; Industrial procurement; Performance management; Purchasing; Supply chain management; Supplier evaluation; Vendors and purchasers

Disciplines

Business | International Business | Operations and Supply Chain Management

Language

English

Permissions

Competition; Factor analysis; Industrial procurement; Performance management; Purchasing; Supply chain management; Supplier evaluation; Vendors and purchasers

Identifier

DOI: 10.1108/14635770310495519

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