Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Practice
Production and Inventory Management Journal
First page number:
Last page number:
This article describes an empirical study of current quality practices in the United States and identifies relationships between the extent to which various quality practices are used and their impact on corporate performance. Data were collected from practicing quality managers from a broad spectrum of industries.
Business logistics; Inventory control; Supply chain management; Total quality management
Business | Operations and Supply Chain Management
Use Find in Your Library, contact the author, or interlibrary loan to garner a copy of the item. Publisher policy does not allow archiving the final published version. If a post-print (author's peer-reviewed manuscript) is allowed and available, or publisher policy changes, the item will be deposited.
Kannan, V. R.,
Handfield, R. B.,
Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Practice.
Production and Inventory Management Journal, 41(4),