Award Date

1-1-2000

Degree Type

Thesis

Degree Name

Master of Science (MS)

Department

Hotel Administration

First Committee Member

David L. Corsun

Number of Pages

64

Abstract

Billions of dollars are spent yearly on employee training. Yet employers often find it difficult to measure whether the training has any real effect. Due to the vast resources allocated to training, it is important to fully understand its impact. The purpose of this study was to determine the effects of level of training on employees' perceived psychological empowerment, commitment, and resultant job performance within the hospitality industry. Data were collected from 158 Air Force employees working on one of two military bases in the areas of food service, lodging, recreation, fitness, linen exchange, and mortuary affairs. Specifically, this research focused on training received by Air Force service personnel. As employees attained higher levels of training, they perceived themselves as more influential and were rated by supervisors as better performers. Implications for future research are discussed.

Keywords

Commitment; Effects; Employee; Empowerment; Job; Level; Perceived; Performance; Training

Controlled Subject

Behaviorism (Psychology); Psychology, Industrial; Vocational education

File Format

pdf

File Size

1853.44 KB

Degree Grantor

University of Nevada, Las Vegas

Language

English

Permissions

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Identifier

https://doi.org/10.25669/g8zp-btjg


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