Award Date

1-1-1993

Degree Type

Thesis

Degree Name

Master of Science (MS)

Department

Hotel Administration

Number of Pages

69

Abstract

This study explores the impact of empowerment on job satisfaction based on a case study in a hotel. The purpose of this study was to determine the perceptions of employees in the subject hotel concerning empowerment and job satisfaction. Specially, the study addressed the following research questions: (1) To what extent do employees perceive that they are empowered? (2) To what extent do employees perceive they feel satisfied about their jobs? (3) To what extent does empowerment have an impact on job satisfaction? Additional analyses revealed different age, gender, education, ethnic background, length of service in the hotel industry, department and position of employees have an effect on perceptions about empowerment and job satisfaction. Recommendations for future research are discussed.

Keywords

Case; Empowerment; Hotel; Impact; Job; Satisfaction; Study

Controlled Subject

Industrial relations

File Format

pdf

File Size

2099.2 KB

Degree Grantor

University of Nevada, Las Vegas

Language

English

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Rights

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