Award Date

1-1-1995

Degree Type

Thesis

Degree Name

Master of Science (MS)

Department

Hotel Administration

Number of Pages

101

Abstract

There is a need in the hospitality industry to maximize employee satisfaction with medical insurance benefits provided by the company. This study examined the influence that one-on-one benefits communication meetings have upon the satisfaction or perception of a medical plan for a large hotel, casino resort property in Las Vegas, Nevada; The methodology used in this study was a survey which was administered to employees immediately before and again 5 to 6 months after they attend a one-on-one benefits communication meeting. This Pre-test and Post-test methodology is considered to be an appropriate test for satisfaction research; Survey results did not allow for rejection of the null hypotheses. However, while the results of this study lacked statistical significance, they may well be of practical importance.

Keywords

Analyzing; Benefit; Casino; Communication; Hotel; Method; Resort

Controlled Subject

Mass media; Industrial management; Management; Industrial relations

File Format

pdf

File Size

2949.12 KB

Degree Grantor

University of Nevada, Las Vegas

Language

English

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Rights

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