Evaluation of work motivation factors among management and employees in food and beverage departments in international tourist hotels in Taiwan

Pearl Lin, University of Nevada, Las Vegas


Perceptional inconsistencies have the potential for creating barriers to motivational development because management may not be responsive to employee needs. An absence of a convergence in perceptions may increase employee turnover, thus creating a liability to the company. In order to increase the employee retention rate, greater insight was needed for understanding work motivational factors. The purpose of this research has been to evaluate the perceptions of management and employees on work motivation factors relative to their importance. Methodology and data analysis are included. Lastly, conclusions of the research findings and suggestions for further studies are discussed.