President George W. Bush's Management Agenda (PMA) for federal agencies has placed greater attention on improving performance and obtaining results. This paper examines the results of three different efforts to assess federal agencies' organizational attributes. The OMB Scorecard, the PART, and the BPTW survey all provide the public with valuable resources of agency performance and organizational orientation. Utilizing different methodological approaches, this papers attempts to answer three interrelated questions based on the results of those three assessment systems: (1) How do agency performance results differ when using top-down versus bottom-up assessment systems? (2) Are federal agencies and employees clustered and segmented by their performance patterns and orientation based on the three performance assessment systems? That is, what types of BPTW-PART-Scorecard groups or clusters will exist in federal agencies? And, finally (3) What are the strengths and weaknesses of each assessment system based on the results of (1) and (2)? The paper concludes by proposing a more integrated performance assessment system in U.S. federal agencies.
Civil service; Corporate culture; Effectiveness; Federal government; Organizational effectiveness; Program Assessment Rating Tool (PART); Performance; Performance measurement; Policy typology; Scorecard; Work environment; United States
Human Resources Management | Policy Design, Analysis, and Evaluation | Public Administration | Public Affairs, Public Policy and Public Administration
Joaquin, M. E.,
Park, S. M.
A Topography of federal employees and agencies: Examining and evaluating organizational effectiveness and performance.
Midwest Political Science Association 67th Annual National Conference
Midwest Political Science Association.