Document Type



The best public managers know that conventional thinking won’t get them through tough times and that a recession is a rich opportunity to reinvent their organization and to lay the groundwork for future successes. Good times are when managers experience their greatest success. But bad times provide the greatest opportunities to rethink how the organization will persist through the inevitable up and down economic cycles so as to be successful in the future. Smart managers today that I have engaged regarding this process say that they plan for both the good and bad times by continually focusing on six processes:

  • Engaging the Outside World
  • Managing Human Capital
  • Recalibrating Organizational Strategy and Business Models
  • Staying Connected with Citizens
  • Becoming More Efficient and Productive as an Organization, and
  • Understanding and Adapting to Changing Risks


Administrative agencies; Civil service; Corporate culture; Executives; Government productivity; Human capital; Leadership; Management; Organizational aims and objectives; Organizational change; Public administration; Recessions; Risk management in business; Strategic planning


Business Administration, Management, and Operations | Human Resources Management | Policy Design, Analysis, and Evaluation | Policy History, Theory, and Methods | Public Administration | Public Affairs, Public Policy and Public Administration

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