Document Type



The author reflects on the use of strategic management in the success of the United States Postal Service. She states that the U.S. Postal Service has used the breakthrough productivity scheme to reduce mail-processing costs and address retail locations and bulk-mail areas. She believes that the service is committed in gaining sustained success through the scheme and in serving its customers effectively.


Business Administration, Management, and Operations | Business and Corporate Communications | Finance and Financial Management | Policy Design, Analysis, and Evaluation | Policy History, Theory, and Methods | Public Affairs, Public Policy and Public Administration | Strategic Management Policy

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