The author reflects on the use of strategic management in the success of the United States Postal Service. She states that the U.S. Postal Service has used the breakthrough productivity scheme to reduce mail-processing costs and address retail locations and bulk-mail areas. She believes that the service is committed in gaining sustained success through the scheme and in serving its customers effectively.
Government productivity; Postal service; Strategic planning; Success in business; United States Postal Service
Business Administration, Management, and Operations | Business and Corporate Communications | Finance and Financial Management | Policy Design, Analysis, and Evaluation | Policy History, Theory, and Methods | Public Affairs, Public Policy and Public Administration | Strategic Management Policy
Springer, C. G.
Strategically managing resources and revenue.
PA Times, 31(5),
The American Society for Public Administration.
Business Administration, Management, and Operations Commons, Business and Corporate Communications Commons, Finance and Financial Management Commons, Policy Design, Analysis, and Evaluation Commons, Policy History, Theory, and Methods Commons, Strategic Management Policy Commons