Master of Science in Hotel Administration
First Committee Member
Robert Woods, Chair
Number of Pages
The majority of hotel front desk employees fulfill their job demands in generally similar ways, in terms of workplace conditions. The demanding and hectic nature of this job results in very tangle physical and emotional effects on the employee. Through an analysis of current literature, guidelines on implementing a wellness program suited specifically for hotel front desk employees will be created. Through successful implementation of an employee wellness program, management will be able to provide effective job resources that will result in engaged front desk employees, and consequently, higher levels of customer service, productivity, and profitability.
Employee health promotion; Hotel front desk personnel — Health and hygiene; Job stress; Work environment
Hospitality Administration and Management | Work, Economy and Organizations
Abdel-Moty, Karima, "Creating a wellness program for hotel front desk employees" (2010). UNLV Theses, Dissertations, Professional Papers, and Capstones. 427.