Award Date

8-1-2022

Degree Type

Dissertation

Degree Name

Doctor of Nursing (ND)

Department

Nursing

First Committee Member

Kathleen Thimsen

Second Committee Member

Roseann Colosimo

Third Committee Member

Jay Shen

Number of Pages

87

Abstract

The purpose of this Doctor of Nursing Practice project was to educate the Registered Nurses (RNs) to implement the Relationship Based Care (RBC) model and Jean Watson’s Theory of Human Caring principles into their practice. The model and principles were put into practice by the RNs, followed by examining the RNs perception and practices of caring and confidence skills had improved after the intervention. The mission of this project was to promote quality outcomes and patient satisfaction through caring relationships. Strengthening these relationships will help the caregiver experience the essence of care and be able to better connect to another person thereby strengthening their interpersonal skills. The Centers for Medicare & Medicaid Services links Hospital Consumer Assessment of Healthcare Providers and Systems (HCAPHS) scores with reimbursement to hospitals. It is essential to not only achieve high patient satisfaction scores to ensure full financial reimbursement, but also to ensure high quality patient centered care. This project hypothesizes that a positive response to the Caring Dimensions Inventory and the Confidence Scale post-intervention demonstrates the nurses’ perception of their caring and confidence changes positively as the result of the training and comfort level with the RBC principles.

Keywords

Caring skills; Confidence; Patient Centered Care; Patient Satisfaction; Relationship-Based Care

Disciplines

Nursing

File Format

pdf

File Size

1922 KB

Degree Grantor

University of Nevada, Las Vegas

Language

English

Rights

IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/

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Nursing Commons

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