Award Date
May 2024
Degree Type
Thesis
Degree Name
Master of Science (MS)
Department
William F. Harrah College of Hospitality
First Committee Member
Renata F. Guzzo
Second Committee Member
Laura Book
Third Committee Member
Hyelin Kim
Fourth Committee Member
Kaiyang Wu
Number of Pages
79
Abstract
While prior hospitality and tourism research has shown interest in the impact of tourism on destination sustainability and residents’ perceptions, it remains unclear how these changes could affect residents’ attitudes toward hospitality employment. This study explores the relationship between residents’ attitudes to the negative impact of tourism and their willingness to work in the hospitality industry under the mediation effect of residents’ emotional exhaustion and psychological well-being. Furthermore, the boundary condition of residents’ destination management perceptions was also explored between attitudes to the negative impact of tourism and the aforementioned mediators. Results obtained through an online survey showed that while the influence between residents’ attitudes to the negative impact of tourism on their willingness to work in the hospitality industry is identified, emotional exhaustion and psychological well-being were not significant mediators. Moreover, the boundary condition of residents’ destination management perceptions was not shown to be a significant moderator when exploring residents’ attitudes to the negative impact of tourism on both emotional exhaustion and psychological well-being. Only residents’ psychological well-being was shown to significantly reduce residents’ willingness to work in the hospitality industry when negatively influenced.
Keywords
Destination management; Emotional exhaustion; Psychological well-being; Residents' attitudes to the negative impacts of tourism; Touristification; Willingness to work in the hospitality industry
Disciplines
Sustainability
Degree Grantor
University of Nevada, Las Vegas
Language
English
Repository Citation
Oh, Sang Hyun, "Passing on Opportunity: The Attitudes to the Negative Impacts of Tourism on Residents’ Willingness to Work in the Hospitality Industry" (2024). UNLV Theses, Dissertations, Professional Papers, and Capstones. 5052.
https://digitalscholarship.unlv.edu/thesesdissertations/5052
Rights
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