American English Pronunciation and the Internationally Educated Nurse
Document Type
Article
Publication Date
4-2013
Publication Title
Nursing Management
First page number:
52
Last page number:
55
Abstract
Integral to patients’ positive perceptions of their hospital experience is the effectiveness of communication. Nurse communication, as measured on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, has been cited as the single most powerful influencer of a patient’s overall experience. These performance ratings drive value-based purchasing and hospital reimbursement formulas that, in turn, significantly impact hospital-operating budgets. The economic constraints, coupled with difficulties in maintaining adequate-staffing, create an ongoing challenge.
Keywords
Communication in nursing; English language – Accents and accentuation; English language – Dialects; Nurse and patient; Transcultural nursing; United States
Disciplines
Education | Interpersonal and Small Group Communication | Nursing
Language
English
Permissions
Use Find in Your Library, contact the author, or interlibrary loan to garner a copy of the item. Publisher policy does not allow archiving the final published version. If a post-print (author's peer-reviewed manuscript) is allowed and available, or publisher policy changes, the item will be deposited.
Repository Citation
Shen, J. J.,
Carter, N.,
Staples, S.,
Xu, Y.
(2013).
American English Pronunciation and the Internationally Educated Nurse.
Nursing Management
52-55.