Title
Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Practice
Document Type
Article
Publication Date
2000
Publication Title
Production and Inventory Management Journal
Publisher
APICS
Volume
41
Issue
4
First page number:
1
Last page number:
7
Abstract
This article describes an empirical study of current quality practices in the United States and identifies relationships between the extent to which various quality practices are used and their impact on corporate performance. Data were collected from practicing quality managers from a broad spectrum of industries.
Keywords
Business logistics; Inventory control; Supply chain management; Total quality management
Disciplines
Business | Operations and Supply Chain Management
Language
English
Permissions
Use Find in Your Library, contact the author, or interlibrary loan to garner a copy of the item. Publisher policy does not allow archiving the final published version. If a post-print (author's peer-reviewed manuscript) is allowed and available, or publisher policy changes, the item will be deposited.
Repository Citation
Kannan, V. R.,
Tan, K.,
Handfield, R. B.,
Ghosh, S.
(2000).
Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Practice.
Production and Inventory Management Journal, 41(4),
1-7.
APICS.