Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Practice

Authors

Vijay R. Kannan, Utah State UniversityFollow
Keah-Choon Tan, University of Nevada, Las VegasFollow
Robert B. Handfield, North Carolina State University at RaleighFollow
Soumen Ghosh, Georgia Institute of TechnologyFollow

Document Type

Article

Publication Date

2000

Publication Title

Production and Inventory Management Journal

Publisher

APICS

Volume

41

Issue

4

First page number:

1

Last page number:

7

Abstract

This article describes an empirical study of current quality practices in the United States and identifies relationships between the extent to which various quality practices are used and their impact on corporate performance. Data were collected from practicing quality managers from a broad spectrum of industries.

Keywords

Business logistics; Inventory control; Supply chain management; Total quality management

Disciplines

Business | Operations and Supply Chain Management

Language

English

Permissions

Use Find in Your Library, contact the author, or interlibrary loan to garner a copy of the item. Publisher policy does not allow archiving the final published version. If a post-print (author's peer-reviewed manuscript) is allowed and available, or publisher policy changes, the item will be deposited.

Repository Citation

Kannan, V. R., Tan, K., Handfield, R. B., Ghosh, S. (2000). Quality in the Boardroom and on the Shop Floor: A Survey of Contemporary Practice. Production and Inventory Management Journal, 41(4), 1-7. APICS.