Keywords
Slots; Slot Machine; Slot Department; Gaming Technology; Casino Technology.
Disciplines
Gaming and Casino Operations Management | Gaming Law
Document Type
Original Research Article
Abstract
The U.S. gaming industry has grown from its infancy in the early 1930s to a maturing giant in the 1990s. With this growth has come an evolution in management functions associated with one of the major components of casino operations, the slot department. These functions; counting, analysis, security, maintenance, and marketing, have evolved through an iterative process of technology; applying science to enhance functionality. This paper traces the expanding applications of gaming technologies, and provides a framework for understanding the past, present and future uses of technology in casino slot operations