Disciplines
Gaming and Casino Operations Management | Gaming Law
Document Type
Original Research Article
Abstract
Gaming and hospitality operators are currently facing a litigation crisis. Recent court decisions, such as Tailhook, have established that hospitality operators are responsible for foreseeable security problems. Because of the increased responsibility placed on gaming and hospitality operators to provide a safe and secure environment for their guests, patrons, and employees, companies must take a proactive stance regarding security. While the surveillance and security programs in place at most gaming establishments are often quite sophisticated, care must still be taken to remain current with technological advances in security and changing industry security standards. The implementation of security measures can help mitigate costs associated with inadequate security claims. A cost/benefit analysis can help quantify whether a proposed security measure is sen