An Exploration Of Customer Retention Factors In Las Vegas Casino Resort Properties

Authors

Michael J. Petrillose, Neighborhood Inns of Chicago
Kathleen P. Brewer, University of Nevada, Las VegasFollow

Disciplines

Gaming and Casino Operations Management | Gaming Law

Document Type

Original Research Article

Recommended Citation

Petrillose, M. J., & Brewer, K. P. (2000). An Exploration Of Customer Retention Factors In Las Vegas Casino Resort Properties. UNLV Gaming Research & Review Journal, 5(2). Retrieved from https://digitalscholarship.unlv.edu/grrj/vol5/iss2/1
DOI: https://doi.org/10.9741/2327-8455.1204