Nurturing continuous innovation and renewal in public agencies is not only important but critical to successful public management in an environment of change. Innovation is a tool for transforming the entire culture of organizations and there is a growing recognition that fostering a culture of innovation is critical to success. It is even as important as mapping out competitive strategies, maintaining good profit margins in revenue areas or meeting statutory requirements. There are fifteen types of teams and individuals that fuel innovation inside organizations: five outsiders and ten insiders. By developing and supporting some of these innovation personalities that often include private citizens, we as public managers are able to support fledgling concepts so that they live long enough to make a difference in improving our processes and outcomes.
Administrative agencies; Civil service; Corporate culture; Organizational change
Business Administration, Management, and Operations | Policy Design, Analysis, and Evaluation | Public Administration | Public Affairs, Public Policy and Public Administration
Springer, C. G.
Unleashing innovation in public agencies.
The American Society for Public Administation.