Award Date

Fall 2011

Degree Type

Professional Paper

Degree Name

Master of Hospitality Administration

Department

Hotel Administration

First Committee Member

Robert Woods, Chair

Number of Pages

27

Abstract

As sustainability has become an important part of everyday life for American consumers, it is important that the hospitality industry do whatever it takes to meet their needs. Consumers expect businesses that they patronize to have policies in place for waste reduction, air and water conservation, and improved air quality and environment. Without the support of the front line employees, however, a hospitality operation has no chance to obtain sustainable success in these arenas. By creating addendums to previously existing employee handbooks, businesses are able to provide their employees with new policies and expectations of sustainable behaviors. This professional paper serves as a source of information for topics relevant to sustainability in the hospitality industry, as well as an example of an employee training addendum.

Keywords

Hospitality industry; Hospitality industry—Employees; Hospitality industry--Employees--Training of; Hospitality industry--Energy conservation

Disciplines

Business Administration, Management, and Operations | Hospitality Administration and Management | Human Resources Management | Labor Relations | Sustainability

Language

English