Award Date

5-2009

Degree Type

Thesis

Degree Name

Master of Arts in Journalism and Media Studies

Department

Journalism and Media Studies

First Committee Member

Paul Traudt, Chair

Second Committee Member

Anthony Ferri

Third Committee Member

Lawrence Mullen

Graduate Faculty Representative

Tara McManus

Number of Pages

103

Abstract

Employee engagement is a fairly new phenomenon that continues to gather the attention of and implementation into organizations. While communication has been identified as a factor affecting engagement, no scientific research has concentrated solely on the relationship between the two. Taking this into account this study sought to find whether there is a relationship between internal communication and employee engagement.

Results indicated that there is a positive relationship between factors of internal communication and factors of employee engagement. The current research found that internal communication is linked to commitment, discretionary effort, and meaningful work; all factors of engagement. In addition, results also indicated that communication channel satisfaction and channel combinations were linked to employee engagement.

Keywords

Business communication; Communication in organizations; Communication in personnel management; Job satisfaction; Management--Employee participation; Organizational sociology

Disciplines

Communication | Industrial and Organizational Psychology | Organizational Communication

Language

English

Comments

Signatures have been redacted for privacy and security measures.


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