Award Date
5-2010
Degree Type
Professional Paper
Degree Name
Master of Science in Hotel Administration
Department
Hotel Administration
First Committee Member
Robert Woods, Chair
Number of Pages
33
Abstract
The majority of hotel front desk employees fulfill their job demands in generally similar ways, in terms of workplace conditions. The demanding and hectic nature of this job results in very tangle physical and emotional effects on the employee. Through an analysis of current literature, guidelines on implementing a wellness program suited specifically for hotel front desk employees will be created. Through successful implementation of an employee wellness program, management will be able to provide effective job resources that will result in engaged front desk employees, and consequently, higher levels of customer service, productivity, and profitability.
Keywords
Employee health promotion; Hotel front desk personnel — Health and hygiene; Job stress; Work environment
Disciplines
Hospitality Administration and Management | Work, Economy and Organizations
File Format
Degree Grantor
University of Nevada, Las Vegas
Language
English
Repository Citation
Abdel-Moty, Karima, "Creating a wellness program for hotel front desk employees" (2010). UNLV Theses, Dissertations, Professional Papers, and Capstones. 427.
http://dx.doi.org/10.34917/1651733
Rights
IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/
Included in
Hospitality Administration and Management Commons, Work, Economy and Organizations Commons