Award Date

12-2009

Degree Type

Professional Paper

Degree Name

Master of Science in Hotel Administration

Department

Hotel Administration

First Committee Member

Gary Potts, Chair

Number of Pages

28

Abstract

The purpose of this paper is to identify and confirm important key leadership behaviors and characteristics of successful hotel and hospitality leaders with the intentions of validating key leadership theories and making suggestions for future hotel and hospitality leaders. Two very relevant theories of leadership are explored- Transactional and Transformational. The traits and behaviors contained within the theories are identified and subsequently mapped against past and present hospitality industry leaders. As a result, the paper identifies the critical few traits and behaviors necessary for future leaders to be successful. Finally, a tool has been developed to be used to identify leadership development opportunities in these future leaders. The tool can be part of an integrated performance management plan.

Keywords

Hospitality industry – Management; Leadership

Disciplines

Business Administration, Management, and Operations | Hospitality Administration and Management

Language

English


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