Award Date

6-2009

Degree Type

Professional Paper

Degree Name

Master of Hospitality Administration

Department

Hotel Administration

First Committee Member

Zheng Gu, Chair

Number of Pages

53

Abstract

During the decades when business and international travel expanded, the leading hotels began to set typical formats for their room layouts and décor, their restaurants, and their related services. For example, everyone recognizes that successive corporate decision-makers in hotels like Starwood, Hyatt, and Marriott converted their individual properties so each looked and acted like the others. Part of the motivation toward standardization was intended to comfort the traveler who then could depend on the expected quality no matter where the hotel was located.

Keywords

Hospitality industry; Hotels; Singapore

Disciplines

Hospitality Administration and Management | Other Business

Language

English

Comments

UNLV Singapore Campus


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