Document Type

Article

Publication Date

2012

Publication Title

Journal of Management Policy and Practice

Volume

13

Issue

4

First page number:

23

Last page number:

40

Abstract

This paper employs the resource-based theory of the firm to explain the influence of human resources on the sustained competitive advantage of an organization. Based on previous conceptual and empirical literature, we posit that the presence of a high potential employee workforce, coupled with adequate human resource management policies, can result in improved profit generating potential. We developed a conceptual framework with several propositions that illustrate the associations between job satisfaction and organizational productivity. We apply this concept in the health care field, suggesting that the satisfaction of physicians’ needs leads to greater organizational productivity and sustained competitive advantage.

Keywords

Competition; Employee retention; Human capital; Medical care; Personnel management; Physicians – Job satisfaction; Profit

Disciplines

Health and Medical Administration | Human Resources Management

Language

English

Permissions

Copyright North American Business Press. Used with permission.

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