Responsible Gaming and Advertising: best practices of Corporative Social Responsibility proposed by lottery sector

Session Title

Session 1-1-B: Responsible Gambling Messaging and Discourse

Presentation Type

Paper Presentation

Location

Park MGM, Las Vegas, NV

Start Date

23-5-2023 10:15 AM

End Date

23-5-2023 11:45 AM

Disciplines

Advertising and Promotion Management | Business Administration, Management, and Operations | Business Law, Public Responsibility, and Ethics | Health Communication | Marketing

Abstract

Specifically in the global gambling market, Corporate Social Responsibility is unfolded in what is called Responsible Gaming (RG). The aim of RG is to prevent game-related problems, provide information, attitudes, and balanced choices to players, while protect vulnerable groups, thus preventing social problems arising from this activity, promoting health, reducing harm, and encouraging personal and social responsibilities. Therefore, we can treat RG as the best practices, integrated with the policies and strategies of betting game operators, which can minimize, treat, or mitigate the negative social impacts associated with the activities of the games offered to bettors. In the global lottery market, best practices of RG are provided by World Lottery Association (WLA). According to the WLA, the actions for a state lottery to reach the level of excellence in terms of RG cover fronts such as: research, education, remote channels, treatment of problem situations and advertising. In terms of advertising, there is the definition - which can be extended to the entire gaming and betting sector - "application of policies and programs to ensure continuous improvement of responsible marketing and communication practices, as well as the application of regulatory codes”.

Keywords

Corporate Social Responsibility, Responsible Gaming, responsible marketing, gaming, lottery

Author Bios

CEO´s consultant at Lottery Company of Caixa Econômica Federal (Brazilian national lottery operator). Former Technical Assessor at Brazilian Ministry of Economy (lotteries´ regulator national authority) and Brazilian representative at Security and Risk Management Committee of World Lottery Association (SRMC WLA) and former member of International Association of Gaming Regulators (IAGR). MBA and higher education professor in Brasília, DF, Brazil. Expertise in economic activity regulation, critical mission, high performance and high availability computer system development management. Experienced in Information Security Management System implementation and auditing and Corporative Social Responsibility.

Comments

A subject to be evaluated as possibility to be used (or adapted) by the global gaming industry from the lottery global best practices, specially in the arising sports betting market.

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May 23rd, 10:15 AM May 23rd, 11:45 AM

Responsible Gaming and Advertising: best practices of Corporative Social Responsibility proposed by lottery sector

Park MGM, Las Vegas, NV

Specifically in the global gambling market, Corporate Social Responsibility is unfolded in what is called Responsible Gaming (RG). The aim of RG is to prevent game-related problems, provide information, attitudes, and balanced choices to players, while protect vulnerable groups, thus preventing social problems arising from this activity, promoting health, reducing harm, and encouraging personal and social responsibilities. Therefore, we can treat RG as the best practices, integrated with the policies and strategies of betting game operators, which can minimize, treat, or mitigate the negative social impacts associated with the activities of the games offered to bettors. In the global lottery market, best practices of RG are provided by World Lottery Association (WLA). According to the WLA, the actions for a state lottery to reach the level of excellence in terms of RG cover fronts such as: research, education, remote channels, treatment of problem situations and advertising. In terms of advertising, there is the definition - which can be extended to the entire gaming and betting sector - "application of policies and programs to ensure continuous improvement of responsible marketing and communication practices, as well as the application of regulatory codes”.